Guide · Contacts & crew
Contacts & crew
Last updated 15 August 2026
Two different kinds of people keep a band moving: the ones you deal with to make shows happen, and the ones who actually work them. ArtistHQ keeps each in its own place, and both are more than a plain address book.
Contacts
Contacts is your working list of everyone around the band — promoters, venues, agents, press. Each contact carries a role and a company, so you always know who someone is and who they're with. It doubles as a light CRM:
- Tags — label people any way you like (
vip,festival,radio) and filter the list to just that group. - Follow-ups — set a follow-up date on a contact, then flip on Needs follow-up to see everyone due today or overdue. No more "I'll email them next week" vanishing into the ether.
- Company grouping — once two or more contacts share a company, it becomes a filter chip so you can pull up a whole organisation at once.
- Merge — found the same promoter twice? Merge the duplicate into the one you're keeping and their links come along.
From a contact's detail page you can give them a typed role on a show (venue, promoter, and so on) or link them to a release — so when you open a date, the right people are already attached instead of buried in old emails.
To get people in and out fast, use Import CSV to bulk-load from a spreadsheet (see Import your data from a spreadsheet), and Export to download the filtered list as CSV or a vCard (.vcf) you can drop straight into your phone's contacts.
Crew
Crew is your roster of the people who work your shows — front-of-house, monitor engineer, driver, and so on. Each has a day rate, so you know what they cost before the date arrives, and you can set a per-show rate override when one gig pays differently.
- Assign to shows — whoever you put on a date is the crew working it, at the rate that applies.
- Availability windows — log hold or unavailable dates. If you assign someone to a show that lands inside a blocking window, ArtistHQ flags a Conflict so you catch the clash before the van leaves.
- Payments — log what you've actually handed over, and their year-to-date payout sums the effective rate across every show they've worked.
How crew pay reaches Money
Assigned crew are a cost. Their day rate rolls into that show's costs and, once you group a run with Plan Tour, into per-tour profitability — where it shows up in Money (sign-in required) as a read-only expense you don't re-key by hand.
This is not the Band Bank. The Band Bank tracks how the band's own income splits between members — set in Settings -> Band. Crew are hired hands you pay out; band members share what's left. Keep them straight: see Split income and pay your band for the Bank, and Read and settle a show for where a night's costs and take-home come together.
Need a hand? Email hello@artisthq.app.
Go deeper on the blog
Your contact list is your career: building a venue and promoter rolodex
The bands that keep touring remember who booked them, who paid on time, and who to call next. How to build a contact list that books the next show.
Day rates, splits, and not stiffing your crew
What to pay a FOH engineer, merch seller, or driver, how day rates and per-diems work, and when to hire vs DIY — so your crew comes back next time.
How do you book gigs for your band?
How to book your own gigs: the EPK to have ready, where to find shows, the pitch email that gets replies, routing a run, and turning a yes into a date.
Didn’t find what you needed? Email hello@artisthq.app.